1. Employee engagement is a three-way process and requires responsibility, accountability and ownership from employer, employees and the organization.  We talk about employee engagement including the kinds of things employees need to feel engaged and what the managers and leaders need to provide. The latter certainly have an active role in harnessing the best of their talent and creating a rich culture that people want to be part of and enjoy coming to work.  There is certainly a lot that can be done at the level of leadership engagement behaviours.  However, employees aren’t mere passive receptacles of these initiatives but are also active players who have a role in shaping a great workplace. (more…)

These points are  in response to Ron McLuckie’s question, “ how do we get organisations and managers recognising and acting on the strengths concept, rather than the negative weakness focus we see so regularly? ”

1) Having right people in the right job/role so they can use their key strengths has to be a start!

2) Continuously ask,  “What is working well for our team or organization?”

3) Ask routinely,  “What do we well which we need to keep doing?”
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Giving and receiving feedback whether at work or home can be challenging. In the work setting, whether it is giving feedback during a “coachable moment” or a more formal context such as performance appraisal or review, there are some principles – discussed below, which make the giving and receiving of feedback positive and constructive. While there is a move towards feed forward now, especially in the work setting, giving and receiving feedback is still something we find ourselves doing. (more…)

Sir John Whitmore is a pre-eminent thinker in leadership and organisational change and works globally with international organisations and leading multinational corporations to establish coaching management cultures and leadership programmes.  He has written five books on leadership, coaching and sports, of which Coaching for Performance is the best known having sold 500,000 copies in 17 languages. He is also the former British and European motor racing champion and the Executive Chairman of Performance Consultants.

I interviewed him recently on the role of coaches and leadership in the changing business and economic environment.   (more…)

The All Whites performance at FIFA has been remarkable; a demonstration of great leadership and excellent team work. With the World Cup they have –  rather suddenly, sprouted in our sporting consciousness and totally captured the nation’s imagination. After being an insignificant seventy eight in the world rankings, who would have expected them to do as well as they did? Here’s a team that did not have the support, backing and resources such as the All Blacks and yet they made every Kiwi feel proud by remaining unbeaten and scoring the goals they did – firstly with Slovakia and then against the World Cup holders, Italy! And we could go on here…. (more…)